What is your "no-show" policy?
Your appointment time is reserved for you. Please be courteous and call 24 hours prior to your appointment if you need to cancel. You may call or email as late as 9:00 AM of your appointment date to cancel. Any cancellation afterward will be considered as no show. There will be $50 fee for all no shows. I reserve the right to not see any patient who disregards this policy. Also any new patient who fails to come in for first appointment will not be be able to reschedule.
What is your after hours call policy?
If you call after hours, you will be able to leave message for us to review next office day. If it is VERY URGENT that you need to speak to me after hours, this answering service allows you to leave message which will be sent to me immediately. I will do my best to return your call promptly. I will not return your call if your message is something that can be addressed next day. For example, it is not appropriate to call to request routine medication refill as URGENT. Of course, if you have medical emergency, you must call 911. Our after hours message line cannot be used as substitution for medical emergency.